Privacy Policy

This policy explains how HyProbe collects, uses, and protects your information when you use hyprobe.io and the HyProbe platform. We aim to collect as little as possible, and we never sell your personal data.

Who we are

HyProbe (“we”, “us”) operates this website and platform and is the controller of the personal data described here. Our company registration details will be listed on our About page once incorporation is complete. You can reach us about privacy at support@hyprobe.io.

What we collect

  • Basic usage analytics (page views, referrers, approximate location, device/browser type).
  • Information you submit voluntarily (e.g., your email for the waitlist or when you contact us).
  • Account and billing data for terminal users (handled by our authentication and payment providers).

How we use your data

  • To provide, secure, and improve the website and platform.
  • To respond to your enquiries and provide support.
  • To send service or waitlist updates you have asked for.
  • To meet legal and accounting obligations.

Legal bases

Where the GDPR or similar laws apply, we rely on your consent (e.g., analytics and marketing emails), our legitimate interests (e.g., securing and improving the Service), and the performance of a contract (e.g., providing a paid plan).

Cookies & analytics

Google Analytics loads only if you opt in via our cookie banner, and you can change or withdraw that choice anytime through “Cookie settings” in the footer. Vercel Analytics is cookieless and needs no consent, and our live chat (Tawk.to) is always available. You can also control cookies through your browser settings.

Service providers

We share limited data with processors who help us run HyProbe — for example hosting and deployment (Vercel), analytics (Google), live chat (Tawk.to), and email and payment providers. These providers process data on our behalf under their own terms and appropriate safeguards.

Data retention

We keep personal data only for as long as needed for the purposes above or as required by law, after which it is deleted or anonymised.

Your rights

Depending on where you live, you may have the right to access, correct, delete, or port your data, to object to or restrict certain processing, and to withdraw consent. To exercise these rights, email support@hyprobe.io.

International transfers

Our providers may process data in countries other than yours. Where required, we rely on appropriate safeguards (such as standard contractual clauses) for those transfers.

Children

HyProbe is not directed to anyone under 18, and we do not knowingly collect data from children.

Changes & contact

We may update this policy from time to time; material changes will be posted here with a new date. Questions? Contact support@hyprobe.io.

Last updated: 6/23/2026